Bossong Plumbing (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.

1. Information We Collect

• Personal Information: Name, email, phone number, and address when you contact us or schedule a service.
• Usage Data: Information about your interaction with our website, including IP address, browser type, and cookies.

2. How We Use Your Information

• To provide and improve our services.
• To respond to inquiries and schedule appointments.
• To send updates, promotions, or service-related notifications.
• To comply with legal obligations and protect against fraud.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

• When required by law or legal proceedings.
• With trusted service providers who assist in operating our business.

4. Security Measures

We implement security measures to protect your personal information but cannot guarantee absolute security.

5. Cookies & Tracking

Our website may use cookies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings.

6. Your Rights & Choices

• You can request access, updates, or deletion of your personal information.
• You may opt out of marketing emails by following the unsubscribe link.

7. Changes to This Policy

We may update this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

Terms of Service

1. Use of Services

By using our services, you agree to:

• Provide accurate information when scheduling services.
• Comply with all applicable laws and regulations.
• Not misuse or disrupt our website or services.

2. Service Appointments & Payments

• Service requests are subject to availability.
• Payment terms will be communicated before service completion.
• Failure to make payments may result in additional fees or service termination.

3. Warranties & Liability

• We strive to provide high-quality services, but we do not guarantee uninterrupted or error-free service.
• We are not responsible for damages resulting from customer misuse, pre-existing plumbing issues, or unforeseen circumstances.

4. Cancellations & Refunds

• Cancellations must be made within [insert time frame] before the scheduled appointment.
• Refunds are issued at our discretion based on service completion and applicable policies.

5. Intellectual Property

All website content, including text, logos, and images, is owned by Bossong Plumbing and may not be copied or used without permission.

6. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of the updated terms.